{"id":278886,"date":"2026-11-05T18:29:00","date_gmt":"2026-11-05T21:29:00","guid":{"rendered":"https:\/\/www.em.com.br\/emfoco\/?p=278886"},"modified":"2026-11-05T12:24:30","modified_gmt":"2026-11-05T15:24:30","slug":"mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens","status":"publish","type":"post","link":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/","title":{"rendered":"Mulher deixa caixas de livros em dep\u00f3sito pago e na retirada faltam duas: o protocolo de recebimento muda a discuss\u00e3o sobre a guarda dos bens"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Durante uma reforma, uma mulher deixa caixas de livros em um dep\u00f3sito pago e, na retirada, percebe que duas n\u00e3o est\u00e3o entre os volumes devolvidos. A situa\u00e7\u00e3o \u00e9 fict\u00edcia, mas mostra por que o <strong>protocolo de recebimento<\/strong> pode ser decisivo para identificar o que entrou na guarda e o que precisa ser restitu\u00eddo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A guarda paga estabelece deveres de conserva\u00e7\u00e3o e devolu\u00e7\u00e3o<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No exemplo, a mulher contratou um <strong>servi\u00e7o de armazenamento<\/strong>, n\u00e3o abandonou os livros em um lugar qualquer. O <a href=\"https:\/\/www2.camara.leg.br\/legin\/fed\/lei\/2002\/lei-10406-10-janeiro-2002-432893-normaatualizada-pl.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>C\u00f3digo Civil<\/strong><\/a>, nos artigos 627 a 629, prev\u00ea a guarda de bens m\u00f3veis, a <strong>conserva\u00e7\u00e3o cuidadosa<\/strong> e sua restitui\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O pagamento \u00e9 compat\u00edvel com o contrato de dep\u00f3sito, mas a responsabilidade exige identificar <strong>quais volumes entraram<\/strong> na guarda. A descri\u00e7\u00e3o que consta do recibo ajuda a vincular os objetos ao estabelecimento e a esclarecer o <strong>alcance da entrega<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Boxes_on_metal_shelves_storage_af2c9c49-1024x576.jpg\" alt=\"Caixas de livros desaparecem de dep\u00f3sito pago e protocolo identifica guarda\" class=\"wp-image-278897\" srcset=\"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Boxes_on_metal_shelves_storage_af2c9c49-1024x576.jpg 1024w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Boxes_on_metal_shelves_storage_af2c9c49-300x169.jpg 300w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Boxes_on_metal_shelves_storage_af2c9c49-768x432.jpg 768w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Boxes_on_metal_shelves_storage_af2c9c49-750x422.jpg 750w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Boxes_on_metal_shelves_storage_af2c9c49-1140x641.jpg 1140w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Boxes_on_metal_shelves_storage_af2c9c49.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Caixas de livros desaparecem de dep\u00f3sito pago e protocolo identifica guarda<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">O protocolo prova quais livros estavam nas caixas?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Um recibo de dez caixas comprova a <strong>quantidade registrada<\/strong>, n\u00e3o necessariamente os t\u00edtulos colocados dentro delas. Uma rela\u00e7\u00e3o de obras, fotografias e etiquetas acrescenta a <strong>identifica\u00e7\u00e3o do conte\u00fado<\/strong>, informa\u00e7\u00e3o diferente da simples contagem das embalagens.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O artigo 630 do C\u00f3digo Civil tamb\u00e9m trata do dep\u00f3sito recebido fechado ou lacrado, que deve permanecer no mesmo estado. Verificar a <strong>integridade do lacre<\/strong> n\u00e3o \u00e9 igual a confirmar <strong>cada livro guardado<\/strong> no interior da caixa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A seguir, diferencie deveres do dep\u00f3sito, da entrada \u00e0 restitui\u00e7\u00e3o, e entenda o alcance de cada obriga\u00e7\u00e3o:<\/p>\n\n\n\n<style>\n.cmp10-compare{--cmp10-theme:#A7D2ED;--cmp10-theme-soft:#E8F3FA;--cmp10-theme-ink:#193952;--cmp10-heading-ink:#18394E;--cmp10-rule:#7DAED1;--cmp10-card-bg:#F8F7F4;--cmp10-cell-bg:#F8F7F4;--cmp10-ink:#1D2835;--cmp10-muted:#4E5B69;display:block;width:100%;max-width:100%;margin:18px 0 26px;padding:4px 3px 10px;color:var(--cmp10-ink);font:normal 16px\/1.4 system-ui,-apple-system,\"Segoe UI\",Arial,sans-serif;isolation:isolate;container-type:inline-size;container-name:cmp10}\n.cmp10-compare,.cmp10-compare *, .cmp10-compare *::before,.cmp10-compare *::after{box-sizing:border-box}\n.cmp10-compare :is(strong,b,span,small){font-family:inherit;letter-spacing:normal}\n.cmp10-compare :is(strong,b){font-weight:750}\n.cmp10-compare .cmp10-sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}\n.cmp10-compare[data-palette=\"azul-claro\"]{--cmp10-theme:#A7D2ED;--cmp10-theme-soft:#E8F3FA;--cmp10-theme-ink:#193952;--cmp10-heading-ink:#18394E;--cmp10-rule:#7DAED1}\n.cmp10-compare[data-palette=\"azul-escuro\"]{--cmp10-theme:#284E7E;--cmp10-theme-soft:#E8EEF6;--cmp10-theme-ink:#204064;--cmp10-heading-ink:#FFFFFF;--cmp10-rule:#829ABB}\n.cmp10-compare[data-palette=\"cinza-medio\"]{--cmp10-theme:#737E8C;--cmp10-theme-soft:#EFF1F4;--cmp10-theme-ink:#354454;--cmp10-heading-ink:#FFFFFF;--cmp10-rule:#A6ADB7}\n.cmp10-compare[data-palette=\"laranja\"]{--cmp10-theme:#F0A54F;--cmp10-theme-soft:#FFF2E2;--cmp10-theme-ink:#69400F;--cmp10-heading-ink:#4B2D0C;--cmp10-rule:#D99A51}\n.cmp10-compare[data-surface=\"cinza-claro\"]{--cmp10-card-bg:#F5F6F8;--cmp10-cell-bg:#F5F6F8}\n\n.cmp10-compare .cmp10-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;align-items:stretch;width:100%;margin:0;padding:0}\n.cmp10-compare .cmp10-card{min-width:0;display:flex;flex-direction:column;min-height:255px;overflow:hidden;position:relative;border-radius:17px;border:1px solid var(--cmp10-rule);background:var(--cmp10-card-bg)!important;box-shadow:0 5px 14px rgba(30,45,62,.10);transition:transform .2s ease,box-shadow .2s ease}\n.cmp10-compare .cmp10-card:hover{transform:translateY(-2px);box-shadow:0 9px 18px rgba(30,45,62,.13)}\n.cmp10-compare .cmp10-card__top{display:flex;align-items:center;justify-content:center;min-height:90px;padding:14px 12px;text-align:center;background:var(--cmp10-theme)!important;color:var(--cmp10-heading-ink)!important;border-bottom:2px solid var(--cmp10-rule)}\n.cmp10-compare .cmp10-card__title{display:block;font-size:clamp(16px,1.65cqi,21px)!important;font-weight:800!important;letter-spacing:-.02em;line-height:1.16!important;color:inherit!important;overflow-wrap:break-word}\n.cmp10-compare .cmp10-card__facts{display:flex;flex-direction:column;justify-content:center;gap:12px;flex:1;padding:17px 15px;margin:0}\n.cmp10-compare .cmp10-fact{display:flex;align-items:flex-start;gap:10px;font-size:13px;line-height:1.34;min-width:0;white-space:normal;color:var(--cmp10-ink)}\n.cmp10-compare .cmp10-fact::before{content:\"\";display:block;width:8px;height:8px;flex:0 0 8px;border-radius:50%;background:var(--cmp10-theme);outline:1px solid var(--cmp10-rule);outline-offset:2px;margin:4px 2px 0 2px}\n.cmp10-compare .cmp10-fact__text{min-width:0;display:block;overflow-wrap:anywhere}\n.cmp10-compare .cmp10-card__foot{margin-top:auto;min-height:45px;display:flex;align-items:center;justify-content:center;padding:8px 12px;border-top:1px solid var(--cmp10-rule);background:var(--cmp10-theme-soft)}\n.cmp10-compare .cmp10-price{display:inline-block;max-width:100%;padding:6px 10px;border-radius:999px;background:var(--cmp10-theme-soft)!important;color:var(--cmp10-theme-ink)!important;font-size:14px!important;font-weight:800!important;line-height:1.2;white-space:normal;overflow-wrap:anywhere;text-align:center}\n.cmp10-compare .cmp10-card__intro{padding:12px;font-size:13px;line-height:1.3}\n\n.cmp10-compare--c1 .cmp10-card{border-radius:18px}\n.cmp10-compare--c1 .cmp10-card__top{min-height:100px}\n\n.cmp10-compare--c2 .cmp10-card{border-width:2px}\n.cmp10-compare--c2 .cmp10-card__top{border-bottom-width:1px}\n\n.cmp10-compare--c3 .cmp10-card__top{min-height:70px;padding:12px 10px}\n.cmp10-compare--c3 .cmp10-card__facts{padding:18px 15px}\n\n.cmp10-compare--c4 .cmp10-card__top{clip-path:polygon(0 0,100% 0,100% 87%,86% 100%,15% 100%,0 87%);min-height:104px;padding-bottom:21px}\n.cmp10-compare--c4 .cmp10-card{border-radius:15px}\n\n.cmp10-compare--c5 .cmp10-card{display:grid;grid-template-columns:minmax(85px,.85fr) minmax(0,1.4fr);min-height:185px;align-items:stretch}\n.cmp10-compare--c5 .cmp10-card__top{min-height:185px;min-width:0;border-bottom:0;border-right:2px solid var(--cmp10-rule);padding:9px}\n.cmp10-compare--c5 .cmp10-card__facts{padding:12px 10px;gap:10px}\n.cmp10-compare--c5 .cmp10-fact{font-size:12px;gap:8px}\n.cmp10-compare--c5 .cmp10-card__foot{grid-column:1\/-1;margin-top:0}\n\n.cmp10-compare .cmp10-scroll{width:100%;max-width:100%;overflow:visible}\n.cmp10-compare .cmp10-table{display:table!important;width:100%!important;max-width:100%!important;min-width:0!important;table-layout:fixed!important;border-collapse:separate!important;border-spacing:0 7px!important;background:transparent!important;border:0!important;box-shadow:none!important;margin:0!important;padding:0!important;color:var(--cmp10-ink)!important;font-family:inherit!important}\n.cmp10-compare .cmp10-table thead{display:table-header-group!important}\n.cmp10-compare .cmp10-table tbody{display:table-row-group!important}\n.cmp10-compare .cmp10-table tr{display:table-row!important}\n.cmp10-compare .cmp10-table :is(th,td){display:table-cell!important;vertical-align:middle!important;font-family:inherit!important;text-transform:none!important;letter-spacing:normal!important;text-align:center!important;overflow-wrap:anywhere;word-break:normal;white-space:normal!important;box-shadow:none!important}\n.cmp10-compare .cmp10-table thead th{background:var(--cmp10-theme)!important;color:var(--cmp10-heading-ink)!important;border:0!important;border-bottom:2px solid var(--cmp10-rule)!important;padding:13px 7px!important;font-size:13px!important;font-weight:780!important;line-height:1.2!important}\n.cmp10-compare .cmp10-table thead th:first-child{text-align:left!important;border-radius:12px 0 0 12px;padding-left:12px!important}\n.cmp10-compare .cmp10-table thead th:last-child{border-radius:0 12px 12px 0}\n.cmp10-compare .cmp10-table tbody tr>*{position:relative;background:var(--cmp10-cell-bg)!important;border-top:1px solid var(--cmp10-rule)!important;border-bottom:1px solid var(--cmp10-rule)!important;border-left:0!important;border-right:0!important;padding:12px 9px!important;font-size:12.5px!important;font-weight:500;line-height:1.3!important;height:57px}\n.cmp10-compare .cmp10-table tbody tr>*:first-child{font-size:14px!important;font-weight:780!important;text-align:left!important;padding-left:18px!important;border-left:1px solid var(--cmp10-rule)!important;border-radius:14px 0 0 14px}\n.cmp10-compare .cmp10-table tbody tr>*:last-child{border-right:1px solid var(--cmp10-rule)!important;border-radius:0 14px 14px 0}\n.cmp10-compare .cmp10-table thead th:nth-child(1),.cmp10-compare .cmp10-table tbody tr>*:nth-child(1){width:24%}\n.cmp10-compare .cmp10-table thead th:nth-child(2),.cmp10-compare .cmp10-table tbody tr>*:nth-child(2){width:23%}\n.cmp10-compare .cmp10-table thead th:nth-child(3),.cmp10-compare .cmp10-table tbody tr>*:nth-child(3){width:24%}\n.cmp10-compare .cmp10-table thead th:nth-child(4),.cmp10-compare .cmp10-table tbody tr>*:nth-child(4){width:29%}\n.cmp10-compare .cmp10-table tbody tr>*:not(:last-child)::after{content:\"\";position:absolute;width:1px;top:20%;bottom:20%;right:0;background:var(--cmp10-rule);opacity:.65}\n.cmp10-compare .cmp10-table tbody th::before{content:\"\";display:block;position:absolute;left:7px;top:12px;bottom:12px;width:4px;border-radius:5px;background:var(--cmp10-theme)}\n\n.cmp10-compare--t1 .cmp10-table tbody tr{filter:drop-shadow(0 2px 3px rgba(28,41,53,.09))}\n\n.cmp10-compare--t2 .cmp10-table{border-spacing:0 4px!important}\n.cmp10-compare--t2 .cmp10-table tbody tr>*{border-radius:0!important}\n.cmp10-compare--t2 .cmp10-table tbody th::before{display:none}\n\n.cmp10-compare--t3 .cmp10-table tbody tr>*:first-child{background:var(--cmp10-theme-soft)!important;color:var(--cmp10-theme-ink)!important}\n.cmp10-compare--t3 .cmp10-table tbody tr>*:first-child::before{background:var(--cmp10-theme)}\n\n.cmp10-compare--t4 .cmp10-table tbody tr>*:not(:first-child){border-left:2px solid var(--cmp10-rule)!important}\n\n.cmp10-compare--t5 .cmp10-table tbody tr>*:last-child{background:var(--cmp10-theme-soft)!important}\n.cmp10-compare--t5 .cmp10-table tbody .cmp10-price{border:1px solid var(--cmp10-rule)}\n\n.cmp10-compare [data-status=\"positivo\"]{--cmp10-status:#24734B}\n.cmp10-compare [data-status=\"negativo\"]{--cmp10-status:#B63838}\n.cmp10-compare .cmp10-fact[data-status]::before{background:var(--cmp10-status)!important;outline-color:var(--cmp10-status)!important}\n.cmp10-compare .cmp10-price[data-status]{background:var(--cmp10-status)!important;color:#fff!important}\n@container cmp10 (max-width:780px){.cmp10-compare .cmp10-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.cmp10-compare .cmp10-card__title{font-size:18px!important}}\n@container cmp10 (max-width:560px){.cmp10-compare .cmp10-grid{grid-template-columns:1fr}.cmp10-compare .cmp10-card{min-height:0}.cmp10-compare .cmp10-card__top{min-height:66px}.cmp10-compare .cmp10-card__facts{min-height:110px;padding:13px 14px}.cmp10-compare .cmp10-card__foot{min-height:34px}.cmp10-compare--c5 .cmp10-card{min-height:0;grid-template-columns:minmax(98px,.9fr) minmax(0,1.5fr)}.cmp10-compare--c5 .cmp10-card__top{min-height:146px}}\n\n@media(prefers-reduced-motion:reduce){.cmp10-compare .cmp10-card{transition:none!important}.cmp10-compare .cmp10-card:hover{transform:none!important}}\n\n@container cmp10 (max-width:640px){\n.cmp10-compare[data-kind=\"table\"] .cmp10-table{display:block!important;border-spacing:0!important;table-layout:auto!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table caption{display:block}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table thead{display:block!important;position:absolute!important;width:1px!important;height:1px!important;padding:0!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;clip-path:inset(50%)!important;white-space:nowrap!important;border:0!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody{display:grid!important;grid-template-columns:minmax(0,1fr);gap:14px;width:100%}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr{display:block!important;width:100%;border:1px solid var(--cmp10-rule)!important;border-radius:12px!important;overflow:hidden;filter:none!important;background:var(--cmp10-cell-bg)!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*{display:grid!important;grid-template-columns:minmax(0,.85fr) minmax(0,1.25fr);gap:10px;width:auto!important;min-height:0!important;height:auto!important;padding:12px!important;font-size:14px!important;line-height:1.45!important;text-align:left!important;border:0!important;border-bottom:1px solid var(--cmp10-rule)!important;border-radius:0!important;white-space:normal!important;overflow-wrap:break-word!important;word-break:normal!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*:first-child{display:block!important;background:var(--cmp10-theme)!important;color:var(--cmp10-heading-ink)!important;font-size:16px!important;font-weight:750!important;padding:13px 12px!important;border-radius:0!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*:last-child{border-bottom:0!important;background:var(--cmp10-cell-bg)!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody td::before{content:attr(data-label)!important;position:static!important;display:block!important;width:auto!important;height:auto!important;border:0!important;border-radius:0!important;background:none!important;color:var(--cmp10-ink)!important;font-size:13px!important;font-weight:750!important;overflow-wrap:break-word!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody th::before,.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*::after{display:none!important;content:none!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table .cmp10-price{font-size:14px!important;line-height:1.4!important;white-space:normal!important;overflow-wrap:break-word!important;text-align:left!important;max-width:100%}\n}\n@container cmp10 (max-width:300px){.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody td{grid-template-columns:minmax(0,1fr)!important;gap:4px}}\n@supports not (container-type:inline-size){@media(max-width:640px){\n.cmp10-compare[data-kind=\"table\"] .cmp10-table,.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody,.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr{display:block!important;width:100%!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table thead{position:absolute!important;width:1px!important;height:1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr{margin:0 0 14px;border:1px solid var(--cmp10-rule)!important;border-radius:12px;overflow:hidden}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*{display:block!important;width:auto!important;height:auto!important;font-size:14px!important;padding:12px!important;text-align:left!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*:first-child{background:var(--cmp10-theme)!important;color:var(--cmp10-heading-ink)!important;font-size:16px!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody td::before{content:attr(data-label)!important;display:block;font-weight:750;margin-bottom:4px}\n}}\n<\/style>\n<section aria-label=\"Comparativo de informa\u00e7\u00f5es\" class=\"google-auto-ads-ignore cmp10-compare cmp10-compare--c1\" data-kind=\"cards\" data-model=\"CARD-01\" role=\"region\" data-palette=\"azul-claro\" data-surface=\"offwhite\" style=\"--cmp10-theme:#A7D2ED;--cmp10-theme-soft:#E8F3FA;--cmp10-theme-ink:#193952\">\n<div class=\"cmp10-grid\" role=\"list\">\n<article aria-label=\"Informa\u00e7\u00e3o comparativa\" class=\"cmp10-card cmp10-card--lite\" role=\"listitem\">\n<div class=\"cmp10-card__top\"><strong class=\"cmp10-card__title\">Recebimento<\/strong><\/div>\n<div class=\"cmp10-card__facts\"><div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Bem m\u00f3vel recebido para guarda.<\/span><\/div>\n<div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Atividade profissional pode ser remunerada.<\/span><\/div>\n<div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Objeto recebido delimita o compromisso.<\/span><\/div><\/div>\n<div class=\"cmp10-card__foot\"><strong class=\"cmp10-price\">Arts. 627\u2013628<\/strong><\/div>\n<\/article>\n<article aria-label=\"Informa\u00e7\u00e3o comparativa\" class=\"cmp10-card cmp10-card--plus\" role=\"listitem\">\n<div class=\"cmp10-card__top\"><strong class=\"cmp10-card__title\">Cust\u00f3dia<\/strong><\/div>\n<div class=\"cmp10-card__facts\"><div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Conserva\u00e7\u00e3o exige dilig\u00eancia.<\/span><\/div>\n<div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Uso depende de licen\u00e7a expressa.<\/span><\/div>\n<div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Confiar a terceiro requer autoriza\u00e7\u00e3o pertinente.<\/span><\/div><\/div>\n<div class=\"cmp10-card__foot\"><strong class=\"cmp10-price\">Arts. 629\/640<\/strong><\/div>\n<\/article>\n<article aria-label=\"Informa\u00e7\u00e3o comparativa\" class=\"cmp10-card cmp10-card--pro\" role=\"listitem\">\n<div class=\"cmp10-card__top\"><strong class=\"cmp10-card__title\">Lacre<\/strong><\/div>\n<div class=\"cmp10-card__facts\"><div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Manter selado o que chegou selado.<\/span><\/div>\n<div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Lacre \u00edntegro n\u00e3o lista livros.<\/span><\/div>\n<div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Invent\u00e1rio identifica exemplares.<\/span><\/div><\/div>\n<div class=\"cmp10-card__foot\"><strong class=\"cmp10-price\">Art. 630<\/strong><\/div>\n<\/article>\n<article aria-label=\"Informa\u00e7\u00e3o comparativa\" class=\"cmp10-card cmp10-card--best\" role=\"listitem\">\n<div class=\"cmp10-card__top\"><strong class=\"cmp10-card__title\">Devolu\u00e7\u00e3o<\/strong><\/div>\n<div class=\"cmp10-card__facts\"><div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Exig\u00edvel mediante pedido, ressalvadas exce\u00e7\u00f5es.<\/span><\/div><div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Local segue regra e ajuste.<\/span><\/div>\n<div class=\"cmp10-fact\"><span class=\"cmp10-fact__text\">Comparar entrada e retirada.<\/span><\/div><\/div>\n<\/article>\n<\/div>\n<\/section>\n\n\n\n<h2 class=\"wp-block-heading\">Os documentos \u00fateis para reconstruir a entrada e a sa\u00edda<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O confronto entre <strong>entrada e devolu\u00e7\u00e3o<\/strong> fica mais claro quando cada registro cumpre uma fun\u00e7\u00e3o espec\u00edfica. Os documentos relevantes n\u00e3o precisam repetir todos a mesma informa\u00e7\u00e3o:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Protocolo de recebimento:<\/strong> registra data, quantidade e identifica\u00e7\u00e3o dos volumes.<\/li>\n\n\n\n<li><strong>Invent\u00e1rio:<\/strong> relaciona os livros declarados em cada caixa.<\/li>\n\n\n\n<li><strong>Comprovante de pagamento:<\/strong> vincula a cliente ao per\u00edodo de guarda contratado.<\/li>\n\n\n\n<li><strong>Termo de retirada:<\/strong> identifica o que voltou e as ressalvas sobre o restante.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Uma <a href=\"https:\/\/www.em.com.br\/emfoco\/2026\/09\/28\/cliente-entrega-um-casaco-ao-guarda-volumes-do-restaurante-recebe-uma-ficha-numerada-e-na-saida-descobre-que-a-peca-foi-entregue-a-outra-pessoa\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>ficha numerada no guarda-volumes<\/strong><\/a> ilustra a import\u00e2ncia de vincular entrega e retirada. No dep\u00f3sito de livros, conferir a <strong>numera\u00e7\u00e3o das caixas<\/strong> antes de assinar ajuda a evitar um recibo de <strong>restitui\u00e7\u00e3o integral<\/strong> incompat\u00edvel com a situa\u00e7\u00e3o.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Drawing_organizes_evidence_aroun\u2026_2542e163-1024x576.jpg\" alt=\"Caixas de livros desaparecem de dep\u00f3sito pago e protocolo identifica guarda\" class=\"wp-image-278898\" srcset=\"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Drawing_organizes_evidence_aroun\u2026_2542e163-1024x576.jpg 1024w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Drawing_organizes_evidence_aroun\u2026_2542e163-300x169.jpg 300w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Drawing_organizes_evidence_aroun\u2026_2542e163-768x432.jpg 768w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Drawing_organizes_evidence_aroun\u2026_2542e163-750x422.jpg 750w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Drawing_organizes_evidence_aroun\u2026_2542e163-1140x641.jpg 1140w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Drawing_organizes_evidence_aroun\u2026_2542e163.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Caixas de livros desaparecem de dep\u00f3sito pago e protocolo identifica guarda<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Por que duas caixas ausentes exigem apura\u00e7\u00e3o antes da conclus\u00e3o?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Uma etiqueta errada, a devolu\u00e7\u00e3o a terceiro e a perda material s\u00e3o <strong>situa\u00e7\u00f5es diferentes<\/strong>. O exemplo de <a href=\"https:\/\/www.em.com.br\/emfoco\/2026\/10\/01\/cliente-guarda-moveis-por-tres-meses-e-ao-tentar-retira-los-encontra-suas-caixas-com-a-etiqueta-de-outro-contrato-e-o-deposito-impede-a-liberacao\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>caixas com etiquetas de outro contrato<\/strong><\/a> mostra por que a falta aparente precisa ser distinguida da <strong>perda efetiva<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quando existe rela\u00e7\u00e3o de consumo, o <a href=\"https:\/\/www2.camara.leg.br\/legin\/fed\/lei\/1990\/lei-8078-11-setembro-1990-365086-normaatualizada-pl.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>C\u00f3digo de Defesa do Consumidor<\/strong><\/a> pode integrar a avalia\u00e7\u00e3o da responsabilidade do servi\u00e7o. A primeira tarefa \u00e9 comparar o <strong>registro da entrada<\/strong> com a <strong>documenta\u00e7\u00e3o da sa\u00edda<\/strong> e a explica\u00e7\u00e3o do dep\u00f3sito.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Compare hip\u00f3teses para volumes ausentes e identifique a verifica\u00e7\u00e3o necess\u00e1ria antes de concluir que houve perda:<\/p>\n\n\n\n<style>\n.cmp10-compare{--cmp10-theme:#A7D2ED;--cmp10-theme-soft:#E8F3FA;--cmp10-theme-ink:#193952;--cmp10-heading-ink:#18394E;--cmp10-rule:#7DAED1;--cmp10-card-bg:#F8F7F4;--cmp10-cell-bg:#F8F7F4;--cmp10-ink:#1D2835;--cmp10-muted:#4E5B69;display:block;width:100%;max-width:100%;margin:18px 0 26px;padding:4px 3px 10px;color:var(--cmp10-ink);font:normal 16px\/1.4 system-ui,-apple-system,\"Segoe UI\",Arial,sans-serif;isolation:isolate;container-type:inline-size;container-name:cmp10}\n.cmp10-compare,.cmp10-compare *, .cmp10-compare *::before,.cmp10-compare *::after{box-sizing:border-box}\n.cmp10-compare :is(strong,b,span,small){font-family:inherit;letter-spacing:normal}\n.cmp10-compare :is(strong,b){font-weight:750}\n.cmp10-compare .cmp10-sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}\n.cmp10-compare[data-palette=\"azul-claro\"]{--cmp10-theme:#A7D2ED;--cmp10-theme-soft:#E8F3FA;--cmp10-theme-ink:#193952;--cmp10-heading-ink:#18394E;--cmp10-rule:#7DAED1}\n.cmp10-compare[data-palette=\"azul-escuro\"]{--cmp10-theme:#284E7E;--cmp10-theme-soft:#E8EEF6;--cmp10-theme-ink:#204064;--cmp10-heading-ink:#FFFFFF;--cmp10-rule:#829ABB}\n.cmp10-compare[data-palette=\"cinza-medio\"]{--cmp10-theme:#737E8C;--cmp10-theme-soft:#EFF1F4;--cmp10-theme-ink:#354454;--cmp10-heading-ink:#FFFFFF;--cmp10-rule:#A6ADB7}\n.cmp10-compare[data-palette=\"laranja\"]{--cmp10-theme:#F0A54F;--cmp10-theme-soft:#FFF2E2;--cmp10-theme-ink:#69400F;--cmp10-heading-ink:#4B2D0C;--cmp10-rule:#D99A51}\n.cmp10-compare[data-surface=\"cinza-claro\"]{--cmp10-card-bg:#F5F6F8;--cmp10-cell-bg:#F5F6F8}\n\n.cmp10-compare .cmp10-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;align-items:stretch;width:100%;margin:0;padding:0}\n.cmp10-compare .cmp10-card{min-width:0;display:flex;flex-direction:column;min-height:255px;overflow:hidden;position:relative;border-radius:17px;border:1px solid var(--cmp10-rule);background:var(--cmp10-card-bg)!important;box-shadow:0 5px 14px rgba(30,45,62,.10);transition:transform .2s ease,box-shadow .2s ease}\n.cmp10-compare .cmp10-card:hover{transform:translateY(-2px);box-shadow:0 9px 18px rgba(30,45,62,.13)}\n.cmp10-compare .cmp10-card__top{display:flex;align-items:center;justify-content:center;min-height:90px;padding:14px 12px;text-align:center;background:var(--cmp10-theme)!important;color:var(--cmp10-heading-ink)!important;border-bottom:2px solid var(--cmp10-rule)}\n.cmp10-compare .cmp10-card__title{display:block;font-size:clamp(16px,1.65cqi,21px)!important;font-weight:800!important;letter-spacing:-.02em;line-height:1.16!important;color:inherit!important;overflow-wrap:break-word}\n.cmp10-compare .cmp10-card__facts{display:flex;flex-direction:column;justify-content:center;gap:12px;flex:1;padding:17px 15px;margin:0}\n.cmp10-compare .cmp10-fact{display:flex;align-items:flex-start;gap:10px;font-size:13px;line-height:1.34;min-width:0;white-space:normal;color:var(--cmp10-ink)}\n.cmp10-compare .cmp10-fact::before{content:\"\";display:block;width:8px;height:8px;flex:0 0 8px;border-radius:50%;background:var(--cmp10-theme);outline:1px solid var(--cmp10-rule);outline-offset:2px;margin:4px 2px 0 2px}\n.cmp10-compare .cmp10-fact__text{min-width:0;display:block;overflow-wrap:anywhere}\n.cmp10-compare .cmp10-card__foot{margin-top:auto;min-height:45px;display:flex;align-items:center;justify-content:center;padding:8px 12px;border-top:1px solid var(--cmp10-rule);background:var(--cmp10-theme-soft)}\n.cmp10-compare .cmp10-price{display:inline-block;max-width:100%;padding:6px 10px;border-radius:999px;background:var(--cmp10-theme-soft)!important;color:var(--cmp10-theme-ink)!important;font-size:14px!important;font-weight:800!important;line-height:1.2;white-space:normal;overflow-wrap:anywhere;text-align:center}\n.cmp10-compare .cmp10-card__intro{padding:12px;font-size:13px;line-height:1.3}\n\n.cmp10-compare--c1 .cmp10-card{border-radius:18px}\n.cmp10-compare--c1 .cmp10-card__top{min-height:100px}\n\n.cmp10-compare--c2 .cmp10-card{border-width:2px}\n.cmp10-compare--c2 .cmp10-card__top{border-bottom-width:1px}\n\n.cmp10-compare--c3 .cmp10-card__top{min-height:70px;padding:12px 10px}\n.cmp10-compare--c3 .cmp10-card__facts{padding:18px 15px}\n\n.cmp10-compare--c4 .cmp10-card__top{clip-path:polygon(0 0,100% 0,100% 87%,86% 100%,15% 100%,0 87%);min-height:104px;padding-bottom:21px}\n.cmp10-compare--c4 .cmp10-card{border-radius:15px}\n\n.cmp10-compare--c5 .cmp10-card{display:grid;grid-template-columns:minmax(85px,.85fr) minmax(0,1.4fr);min-height:185px;align-items:stretch}\n.cmp10-compare--c5 .cmp10-card__top{min-height:185px;min-width:0;border-bottom:0;border-right:2px solid var(--cmp10-rule);padding:9px}\n.cmp10-compare--c5 .cmp10-card__facts{padding:12px 10px;gap:10px}\n.cmp10-compare--c5 .cmp10-fact{font-size:12px;gap:8px}\n.cmp10-compare--c5 .cmp10-card__foot{grid-column:1\/-1;margin-top:0}\n\n.cmp10-compare .cmp10-scroll{width:100%;max-width:100%;overflow:visible}\n.cmp10-compare .cmp10-table{display:table!important;width:100%!important;max-width:100%!important;min-width:0!important;table-layout:fixed!important;border-collapse:separate!important;border-spacing:0 7px!important;background:transparent!important;border:0!important;box-shadow:none!important;margin:0!important;padding:0!important;color:var(--cmp10-ink)!important;font-family:inherit!important}\n.cmp10-compare .cmp10-table thead{display:table-header-group!important}\n.cmp10-compare .cmp10-table tbody{display:table-row-group!important}\n.cmp10-compare .cmp10-table tr{display:table-row!important}\n.cmp10-compare .cmp10-table :is(th,td){display:table-cell!important;vertical-align:middle!important;font-family:inherit!important;text-transform:none!important;letter-spacing:normal!important;text-align:center!important;overflow-wrap:anywhere;word-break:normal;white-space:normal!important;box-shadow:none!important}\n.cmp10-compare .cmp10-table thead th{background:var(--cmp10-theme)!important;color:var(--cmp10-heading-ink)!important;border:0!important;border-bottom:2px solid var(--cmp10-rule)!important;padding:13px 7px!important;font-size:13px!important;font-weight:780!important;line-height:1.2!important}\n.cmp10-compare .cmp10-table thead th:first-child{text-align:left!important;border-radius:12px 0 0 12px;padding-left:12px!important}\n.cmp10-compare .cmp10-table thead th:last-child{border-radius:0 12px 12px 0}\n.cmp10-compare .cmp10-table tbody tr>*{position:relative;background:var(--cmp10-cell-bg)!important;border-top:1px solid var(--cmp10-rule)!important;border-bottom:1px solid var(--cmp10-rule)!important;border-left:0!important;border-right:0!important;padding:12px 9px!important;font-size:12.5px!important;font-weight:500;line-height:1.3!important;height:57px}\n.cmp10-compare .cmp10-table tbody tr>*:first-child{font-size:14px!important;font-weight:780!important;text-align:left!important;padding-left:18px!important;border-left:1px solid var(--cmp10-rule)!important;border-radius:14px 0 0 14px}\n.cmp10-compare .cmp10-table tbody tr>*:last-child{border-right:1px solid var(--cmp10-rule)!important;border-radius:0 14px 14px 0}\n.cmp10-compare .cmp10-table thead th:nth-child(1),.cmp10-compare .cmp10-table tbody tr>*:nth-child(1){width:24%}\n.cmp10-compare .cmp10-table thead th:nth-child(2),.cmp10-compare .cmp10-table tbody tr>*:nth-child(2){width:23%}\n.cmp10-compare .cmp10-table thead th:nth-child(3),.cmp10-compare .cmp10-table tbody tr>*:nth-child(3){width:24%}\n.cmp10-compare .cmp10-table thead th:nth-child(4),.cmp10-compare .cmp10-table tbody tr>*:nth-child(4){width:29%}\n.cmp10-compare .cmp10-table tbody tr>*:not(:last-child)::after{content:\"\";position:absolute;width:1px;top:20%;bottom:20%;right:0;background:var(--cmp10-rule);opacity:.65}\n.cmp10-compare .cmp10-table tbody th::before{content:\"\";display:block;position:absolute;left:7px;top:12px;bottom:12px;width:4px;border-radius:5px;background:var(--cmp10-theme)}\n\n.cmp10-compare--t1 .cmp10-table tbody tr{filter:drop-shadow(0 2px 3px rgba(28,41,53,.09))}\n\n.cmp10-compare--t2 .cmp10-table{border-spacing:0 4px!important}\n.cmp10-compare--t2 .cmp10-table tbody tr>*{border-radius:0!important}\n.cmp10-compare--t2 .cmp10-table tbody th::before{display:none}\n\n.cmp10-compare--t3 .cmp10-table tbody tr>*:first-child{background:var(--cmp10-theme-soft)!important;color:var(--cmp10-theme-ink)!important}\n.cmp10-compare--t3 .cmp10-table tbody tr>*:first-child::before{background:var(--cmp10-theme)}\n\n.cmp10-compare--t4 .cmp10-table tbody tr>*:not(:first-child){border-left:2px solid var(--cmp10-rule)!important}\n\n.cmp10-compare--t5 .cmp10-table tbody tr>*:last-child{background:var(--cmp10-theme-soft)!important}\n.cmp10-compare--t5 .cmp10-table tbody .cmp10-price{border:1px solid var(--cmp10-rule)}\n\n.cmp10-compare [data-status=\"positivo\"]{--cmp10-status:#24734B}\n.cmp10-compare [data-status=\"negativo\"]{--cmp10-status:#B63838}\n.cmp10-compare .cmp10-fact[data-status]::before{background:var(--cmp10-status)!important;outline-color:var(--cmp10-status)!important}\n.cmp10-compare .cmp10-price[data-status]{background:var(--cmp10-status)!important;color:#fff!important}\n@container cmp10 (max-width:780px){.cmp10-compare .cmp10-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.cmp10-compare .cmp10-card__title{font-size:18px!important}}\n@container cmp10 (max-width:560px){.cmp10-compare .cmp10-grid{grid-template-columns:1fr}.cmp10-compare .cmp10-card{min-height:0}.cmp10-compare .cmp10-card__top{min-height:66px}.cmp10-compare .cmp10-card__facts{min-height:110px;padding:13px 14px}.cmp10-compare .cmp10-card__foot{min-height:34px}.cmp10-compare--c5 .cmp10-card{min-height:0;grid-template-columns:minmax(98px,.9fr) minmax(0,1.5fr)}.cmp10-compare--c5 .cmp10-card__top{min-height:146px}}\n\n@media(prefers-reduced-motion:reduce){.cmp10-compare .cmp10-card{transition:none!important}.cmp10-compare .cmp10-card:hover{transform:none!important}}\n\n@container cmp10 (max-width:640px){\n.cmp10-compare[data-kind=\"table\"] .cmp10-table{display:block!important;border-spacing:0!important;table-layout:auto!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table caption{display:block}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table thead{display:block!important;position:absolute!important;width:1px!important;height:1px!important;padding:0!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;clip-path:inset(50%)!important;white-space:nowrap!important;border:0!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody{display:grid!important;grid-template-columns:minmax(0,1fr);gap:14px;width:100%}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr{display:block!important;width:100%;border:1px solid var(--cmp10-rule)!important;border-radius:12px!important;overflow:hidden;filter:none!important;background:var(--cmp10-cell-bg)!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*{display:grid!important;grid-template-columns:minmax(0,.85fr) minmax(0,1.25fr);gap:10px;width:auto!important;min-height:0!important;height:auto!important;padding:12px!important;font-size:14px!important;line-height:1.45!important;text-align:left!important;border:0!important;border-bottom:1px solid var(--cmp10-rule)!important;border-radius:0!important;white-space:normal!important;overflow-wrap:break-word!important;word-break:normal!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*:first-child{display:block!important;background:var(--cmp10-theme)!important;color:var(--cmp10-heading-ink)!important;font-size:16px!important;font-weight:750!important;padding:13px 12px!important;border-radius:0!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*:last-child{border-bottom:0!important;background:var(--cmp10-cell-bg)!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody td::before{content:attr(data-label)!important;position:static!important;display:block!important;width:auto!important;height:auto!important;border:0!important;border-radius:0!important;background:none!important;color:var(--cmp10-ink)!important;font-size:13px!important;font-weight:750!important;overflow-wrap:break-word!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody th::before,.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*::after{display:none!important;content:none!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table .cmp10-price{font-size:14px!important;line-height:1.4!important;white-space:normal!important;overflow-wrap:break-word!important;text-align:left!important;max-width:100%}\n}\n@container cmp10 (max-width:300px){.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody td{grid-template-columns:minmax(0,1fr)!important;gap:4px}}\n@supports not (container-type:inline-size){@media(max-width:640px){\n.cmp10-compare[data-kind=\"table\"] .cmp10-table,.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody,.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr{display:block!important;width:100%!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table thead{position:absolute!important;width:1px!important;height:1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr{margin:0 0 14px;border:1px solid var(--cmp10-rule)!important;border-radius:12px;overflow:hidden}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*{display:block!important;width:auto!important;height:auto!important;font-size:14px!important;padding:12px!important;text-align:left!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody tr>*:first-child{background:var(--cmp10-theme)!important;color:var(--cmp10-heading-ink)!important;font-size:16px!important}\n.cmp10-compare[data-kind=\"table\"] .cmp10-table tbody td::before{content:attr(data-label)!important;display:block;font-weight:750;margin-bottom:4px}\n}}\n<\/style>\n<section aria-label=\"Comparativo de informa\u00e7\u00f5es\" class=\"google-auto-ads-ignore cmp10-compare cmp10-compare--t1\" data-kind=\"table\" data-model=\"TABLE-01\" role=\"region\" data-palette=\"azul-claro\" data-surface=\"offwhite\" style=\"--cmp10-theme:#A7D2ED;--cmp10-theme-soft:#E8F3FA;--cmp10-theme-ink:#193952\">\n<div class=\"cmp10-scroll\">\n<table class=\"cmp10-table\">\n<caption class=\"cmp10-sr-only\">Compara\u00e7\u00e3o de hip\u00f3teses e condi\u00e7\u00f5es<\/caption>\n<thead><tr><th scope=\"col\">Hip\u00f3tese<\/th><th scope=\"col\">Ind\u00edcio<\/th><th scope=\"col\">Verifica\u00e7\u00e3o<\/th><th scope=\"col\">Limite<\/th><\/tr><\/thead>\n<tbody><tr>\n<th data-label=\"Hip\u00f3tese\" scope=\"row\">Etiqueta trocada<\/th>\n<td data-label=\"Ind\u00edcio\">C\u00f3digos diferentes<\/td>\n<td data-label=\"Verifica\u00e7\u00e3o\">Conferir localiza\u00e7\u00e3o e titularidade<\/td>\n<td data-label=\"Limite\"><strong class=\"cmp10-price\">N\u00e3o comprova perda<\/strong><\/td>\n<\/tr>\n<tr>\n<th data-label=\"Hip\u00f3tese\" scope=\"row\">Entrega a terceiro<\/th>\n<td data-label=\"Ind\u00edcio\">Sa\u00edda divergente<\/td>\n<td data-label=\"Verifica\u00e7\u00e3o\">Checar autoriza\u00e7\u00e3o e destinat\u00e1rio<\/td>\n<td data-label=\"Limite\"><strong class=\"cmp10-price\">N\u00e3o presumir recebimento<\/strong><\/td>\n<\/tr>\n<tr>\n<th data-label=\"Hip\u00f3tese\" scope=\"row\">Extravio<\/th>\n<td data-label=\"Ind\u00edcio\">Volume n\u00e3o localizado<\/td>\n<td data-label=\"Verifica\u00e7\u00e3o\">Confrontar invent\u00e1rios e comprovantes<\/td>\n<td data-label=\"Limite\"><strong class=\"cmp10-price\">Dano exige prova<\/strong><\/td>\n<\/tr><\/tbody>\n<\/table>\n<\/div>\n<\/section>\n\n\n\n<h2 class=\"wp-block-heading\">A restitui\u00e7\u00e3o envolve mais do que encontrar a embalagem<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O estabelecimento deve observar o que recebeu e o que precisa devolver, dentro das <strong>condi\u00e7\u00f5es contratuais<\/strong> e das regras aplic\u00e1veis. O fato de uma caixa estar fechada n\u00e3o demonstra, sozinho, a <strong>presen\u00e7a dos livros<\/strong> descritos pela cliente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fotografias externas identificam o volume, enquanto uma lista detalhada informa os objetos declarados. S\u00e3o <strong>provas complementares<\/strong>, e sua combina\u00e7\u00e3o pode esclarecer tanto a <strong>cust\u00f3dia das caixas<\/strong> quanto a discuss\u00e3o sobre o conte\u00fado.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_checking_boxes_in_warehouse_99d392ba-1024x576.jpg\" alt=\"Caixas de livros desaparecem de dep\u00f3sito pago e protocolo identifica guarda\" class=\"wp-image-278899\" srcset=\"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_checking_boxes_in_warehouse_99d392ba-1024x576.jpg 1024w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_checking_boxes_in_warehouse_99d392ba-300x169.jpg 300w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_checking_boxes_in_warehouse_99d392ba-768x432.jpg 768w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_checking_boxes_in_warehouse_99d392ba-750x422.jpg 750w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_checking_boxes_in_warehouse_99d392ba-1140x641.jpg 1140w, https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_checking_boxes_in_warehouse_99d392ba.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Caixas de livros desaparecem de dep\u00f3sito pago e protocolo identifica guarda<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Quando a falta dos volumes pode representar preju\u00edzo comprovado?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A aus\u00eancia de duas caixas n\u00e3o determina automaticamente o valor de uma repara\u00e7\u00e3o. \u00c9 preciso identificar o <strong>dano demonstrado<\/strong>, sua rela\u00e7\u00e3o com a guarda e o <strong>valor dos bens<\/strong>; livros usados e cole\u00e7\u00f5es raras podem exigir provas distintas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No caso fict\u00edcio, o protocolo ajuda a transformar a reclama\u00e7\u00e3o em uma compara\u00e7\u00e3o entre <strong>o que foi recebido<\/strong> e <strong>o que foi restitu\u00eddo<\/strong>. Isso permite investigar o problema sem confundir quantidade de caixas com identifica\u00e7\u00e3o de cada exemplar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Durante uma reforma, uma mulher deixa caixas de livros em um dep\u00f3sito pago e, na retirada, percebe que duas n\u00e3o est\u00e3o entre os volumes devolvidos. A situa\u00e7\u00e3o \u00e9 fict\u00edcia, mas mostra por que o protocolo de recebimento pode ser decisivo para identificar o que entrou na guarda e o que precisa ser restitu\u00eddo. A guarda [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":278896,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":{"format":"standard"},"jnews_primary_category":[],"jnews_social_meta":[],"jnews_override_counter":[],"footnotes":""},"categories":[8819],"tags":[23607,36889,232],"class_list":["post-278886","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-curiosidades","tag-deposito","tag-guarda-de-bens","tag-livros"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mulher deixa caixas de livros em dep\u00f3sito pago e na retirada faltam duas: o protocolo de recebimento muda a discuss\u00e3o sobre a guarda dos bens - Estado de Minas - Em foco<\/title>\n<meta name=\"description\" content=\"Duas caixas de livros desaparecem na retirada de um dep\u00f3sito pago; o protocolo ajuda a esclarecer a guarda, a devolu\u00e7\u00e3o e eventual preju\u00edzo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mulher deixa caixas de livros em dep\u00f3sito pago e na retirada faltam duas: o protocolo de recebimento muda a discuss\u00e3o sobre a guarda dos bens - Estado de Minas - Em foco\" \/>\n<meta property=\"og:description\" content=\"Duas caixas de livros desaparecem na retirada de um dep\u00f3sito pago; o protocolo ajuda a esclarecer a guarda, a devolu\u00e7\u00e3o e eventual preju\u00edzo.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/\" \/>\n<meta property=\"og:site_name\" content=\"Estado de Minas - Em foco\" \/>\n<meta property=\"article:published_time\" content=\"2026-11-05T21:29:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_opening_sealed_book_carton_379eb41e.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Paulo\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Paulo\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutos\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Mulher deixa caixas de livros em dep\u00f3sito pago e na retirada faltam duas: o protocolo de recebimento muda a discuss\u00e3o sobre a guarda dos bens - Estado de Minas - Em foco","description":"Duas caixas de livros desaparecem na retirada de um dep\u00f3sito pago; o protocolo ajuda a esclarecer a guarda, a devolu\u00e7\u00e3o e eventual preju\u00edzo.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/","og_locale":"pt_BR","og_type":"article","og_title":"Mulher deixa caixas de livros em dep\u00f3sito pago e na retirada faltam duas: o protocolo de recebimento muda a discuss\u00e3o sobre a guarda dos bens - Estado de Minas - Em foco","og_description":"Duas caixas de livros desaparecem na retirada de um dep\u00f3sito pago; o protocolo ajuda a esclarecer a guarda, a devolu\u00e7\u00e3o e eventual preju\u00edzo.","og_url":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/","og_site_name":"Estado de Minas - Em foco","article_published_time":"2026-11-05T21:29:00+00:00","og_image":[{"width":1280,"height":720,"url":"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_opening_sealed_book_carton_379eb41e.jpg","type":"image\/jpeg"}],"author":"Paulo","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Paulo","Est. tempo de leitura":"5 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/#article","isPartOf":{"@id":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/"},"author":{"name":"Paulo","@id":"https:\/\/www.em.com.br\/emfoco\/#\/schema\/person\/a40efdfe89a3c3c02a66e4188f4757f9"},"headline":"Mulher deixa caixas de livros em dep\u00f3sito pago e na retirada faltam duas: o protocolo de recebimento muda a discuss\u00e3o sobre a guarda dos bens","datePublished":"2026-11-05T21:29:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/"},"wordCount":881,"commentCount":0,"image":{"@id":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/#primaryimage"},"thumbnailUrl":"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_opening_sealed_book_carton_379eb41e.jpg","keywords":["dep\u00f3sito","guarda de bens","livros"],"articleSection":["Curiosidades"],"inLanguage":"pt-BR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/","url":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/","name":"Mulher deixa caixas de livros em dep\u00f3sito pago e na retirada faltam duas: o protocolo de recebimento muda a discuss\u00e3o sobre a guarda dos bens - Estado de Minas - Em foco","isPartOf":{"@id":"https:\/\/www.em.com.br\/emfoco\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/#primaryimage"},"image":{"@id":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/#primaryimage"},"thumbnailUrl":"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_opening_sealed_book_carton_379eb41e.jpg","datePublished":"2026-11-05T21:29:00+00:00","author":{"@id":"https:\/\/www.em.com.br\/emfoco\/#\/schema\/person\/a40efdfe89a3c3c02a66e4188f4757f9"},"description":"Duas caixas de livros desaparecem na retirada de um dep\u00f3sito pago; o protocolo ajuda a esclarecer a guarda, a devolu\u00e7\u00e3o e eventual preju\u00edzo.","breadcrumb":{"@id":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/#primaryimage","url":"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_opening_sealed_book_carton_379eb41e.jpg","contentUrl":"https:\/\/www.em.com.br\/emfoco\/wp-content\/uploads\/2026\/11\/Woman_opening_sealed_book_carton_379eb41e.jpg","width":1280,"height":720,"caption":"Caixas de livros desaparecem de dep\u00f3sito pago e protocolo identifica guarda"},{"@type":"BreadcrumbList","@id":"https:\/\/www.em.com.br\/emfoco\/2026\/11\/05\/mulher-deixa-caixas-de-livros-em-deposito-pago-e-na-retirada-faltam-duas-o-protocolo-de-recebimento-muda-a-discussao-sobre-a-guarda-dos-bens\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/www.em.com.br\/emfoco\/"},{"@type":"ListItem","position":2,"name":"Mulher deixa caixas de livros em dep\u00f3sito pago e na retirada faltam duas: o protocolo de recebimento muda a discuss\u00e3o sobre a guarda dos bens"}]},{"@type":"WebSite","@id":"https:\/\/www.em.com.br\/emfoco\/#website","url":"https:\/\/www.em.com.br\/emfoco\/","name":"Estado de Minas - Em foco","description":"Acompanhe as \u00faltimas not\u00edcias e fique bem informado sobre tudo o que acontece em Minas Gerais, Brasil e no mundo.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.em.com.br\/emfoco\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Person","@id":"https:\/\/www.em.com.br\/emfoco\/#\/schema\/person\/a40efdfe89a3c3c02a66e4188f4757f9","name":"Paulo","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/secure.gravatar.com\/avatar\/e97035e905aa7c91d0d43cb122ce3d29e6f75e431f9c5f20d3d2e46f1e2f5af4?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e97035e905aa7c91d0d43cb122ce3d29e6f75e431f9c5f20d3d2e46f1e2f5af4?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e97035e905aa7c91d0d43cb122ce3d29e6f75e431f9c5f20d3d2e46f1e2f5af4?s=96&d=mm&r=g","caption":"Paulo"},"sameAs":["https:\/\/www.em.com.br\/emfoco"],"url":"https:\/\/www.em.com.br\/emfoco\/author\/paulomyth\/"}]}},"_links":{"self":[{"href":"https:\/\/www.em.com.br\/emfoco\/wp-json\/wp\/v2\/posts\/278886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.em.com.br\/emfoco\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.em.com.br\/emfoco\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.em.com.br\/emfoco\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/www.em.com.br\/emfoco\/wp-json\/wp\/v2\/comments?post=278886"}],"version-history":[{"count":1,"href":"https:\/\/www.em.com.br\/emfoco\/wp-json\/wp\/v2\/posts\/278886\/revisions"}],"predecessor-version":[{"id":278906,"href":"https:\/\/www.em.com.br\/emfoco\/wp-json\/wp\/v2\/posts\/278886\/revisions\/278906"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.em.com.br\/emfoco\/wp-json\/wp\/v2\/media\/278896"}],"wp:attachment":[{"href":"https:\/\/www.em.com.br\/emfoco\/wp-json\/wp\/v2\/media?parent=278886"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.em.com.br\/emfoco\/wp-json\/wp\/v2\/categories?post=278886"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.em.com.br\/emfoco\/wp-json\/wp\/v2\/tags?post=278886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}